IdaRodriquez
December 26, 2022
"Don't Rely on This Company - Total Scam!"
I wouldn't put my faith in this company; they're all about fraud. They don't get back to you and just abandon the project halfway through. Seriously, don't believe all those reviews; they seem bought. I'm really fed up because I've been waiting for three months on a project, and after two months, they only managed to address one issue.
Jeremy.Myers
August 25, 2022
"Your go-to place for tech products"
If you're in the UK and need tech products, this is the place to check out. Their customer service is absolutely top-notch. Royal Mail misplaced my order, but Tech Panda quickly sent a replacement via UPS and even refunded my shipping costs after I mentioned how pricey it was for such a small item (those high shipping fees seem designed to push you to spend over £100 for free delivery, a common online shopping tactic).
I should mention that the initial shipping speed was a bit slow; it took a week to get a gaming mouse. But hey, they did say they’re a new company with limited staff, so I can understand.
Honestly, the best customer service I've experienced from any online retailer. I’ll definitely be going back to Tech Panda whenever I need more tech stuff.
"Top-notch service right from the start"
Top-notch service right from the start! The item I purchased was £80 (20%) less expensive here than anywhere else, so I shot them an email to ask about stock and when it could ship out - got a response in just 15 minutes! They had it in stock and were ready to send it out that very day. Then, I received another email letting me know it had been dispatched and might arrive sooner than I thought (considering it was the two-day jubilee bank holiday, I figured it would show up the following week) - but it arrived on Saturday! Awesome! I’ll definitely be back next time.
christinawhite252
May 06, 2022
"My initial purchase with them turned out to be a..."
This was my first time ordering from them, and I was a tad hesitant, but I didn’t have to fret. They were super professional, keeping me updated on my order's status, and the delivery was lightning fast. I’ll definitely shop with them again and fingers crossed for a similar experience!
ShellyWalters
January 26, 2022
"Order was out of stock right after I bought it, but:"
I got a call real quick letting me know that my order wasn’t available right after I made the purchase. They even refunded my shipping since I was cool with waiting a little longer for my item. I was kept updated on the status of my order through emails, and it showed up in great shape.
JuanHarvey
January 11, 2022
"Top-notch support from the team"
I placed an order for a keyboard just as an Amazon deal on a similar product kicked in; the team got back to me on the same day, right before the weekend, and the support I got was top-notch. Even though I didn’t end up buying from Techpanda this time around, my refund request was handled in no time, hassle-free, and I’ll surely think about them for my next shopping spree.
Mildred.Baker
December 13, 2021
"Reliable and Efficient Service"
I purchased the T.16000 Thrustmaster PCS flight pack as a Christmas present for my son. The customer support was quick to respond and handled all my ordering issues. I got my items the very next morning after placing the order, super efficient, and the product matched the description perfectly.
sunilrawat
December 06, 2021
"Delivery Mix-Up"
The package ended up at the wrong place, even though the driver called me right before he got to my village. I gave him my address, but he didn’t call back and just dropped the package off in the garage of a vacant house. After I raised a fuss with the company, he returned the following day to pick it up and finally brought it to me. This all happened after I had already let my credit card company know about the issue.
MaureenHale
December 01, 2021
"Inquired about a specific item..."
I reached out to these folks regarding a certain product I spotted on their site for pre-order, as I was hesitant to commit if it was gonna take ages. They got back to me super fast, letting me know it would be available on the day. Then, they followed up again to say it was in stock, so I placed my order right away, and it showed up in less than a day. The customer service was top-notch; all my queries were addressed, and the delivery was excellent. I’d definitely shop with them again!
LewisCarroll
November 27, 2021
"Awesome deal, solid service"
The online chat feature really eased my worries about this supplier I hadn't heard of before. The payment process was seamless, and even though I thought delivery would be on a Monday (since I placed my order at 4pm on a Thursday), DPD actually showed up with my item at 10:30am on Saturday. Fantastic service, awesome deal, I'll definitely shop here again.
allybrevikkocmick
November 23, 2021
"Awesome service - definitely coming back!"
This company is super professional - they reached out to me when I ran into a problem on their site that the chat support couldn't resolve and sorted it out right away. They respond quickly, provide clear updates on shipping, and the delivery is lightning fast. Plus, their prices are fantastic! I stumbled upon this site by chance, but I’ll surely be back for more!
JoanneJimenez
November 11, 2021
"Awesome Customer Support"
Awesome customer support, super friendly and courteous over the phone, plus lightning-fast delivery. I was informed about a potential delay of 3-4 days before the item shipped, but it actually arrived in just 2 days. Top-notch service, top-notch product, and a great price. I’d totally recommend it.
orangesnake263
August 10, 2021
"Fantastic service with unbeatable prices"
My entire experience with Tech Panda was just top-notch!
To start, I purchased two laptops that were already the lowest prices I could find. They showed up the very next day, and the delivery cost was the same as what other sites charge for 3-5 days.
I reached out right after placing my order to see if I could get the serial numbers of the laptops before they were shipped. Andy was super helpful and got me the serial numbers the same day I ordered, which was a huge help for me.
Thanks a bunch, Tech Panda!
macymay253
August 04, 2021
"Thrilled with My Experience at Tech Panda"
I’m super pleased with my experience at Tech Panda. I was on the hunt for a robust laptop that could handle Maya, Adobe suite, Avid, Unreal engine, and a bunch of other software for both work and home. I knew exactly what I needed, and guess what? Tech Panda had it all. They shipped the laptop the very next day, and the packaging was top-notch. Their email updates were fantastic—kept me in the loop throughout the whole process. Plus, the price was better at Tech Panda than anywhere else I checked. I’ll definitely be coming back for my tech needs. Big thanks for making it through Covid and launching this awesome company!
smallbutterfly106
July 16, 2021
"Awesome Support, Quick Shipping"
Following some problems with another vendor, I reached out to Tech Panda to check if a certain item was available. They got back to me in just a few minutes to let me know it was in stock, and they sent it out the same day. I got updates all the way until it arrived. Fantastic service from the folks at Tech Panda, definitely recommend and I’ll be coming back for sure.